10. AA service does not include the following:
-Routine maintenance and running repairs, such as radios, interior light bulbs, heated rear windows.
-The cost of spare parts, petrol, oil, keys or other materials and garage or other labour required to repair your vehicle.
-Any costs or charges connected with the drainage or other removal of fuel, lubricants or other fluids where this is required as a result of the introduction of any inappropriate fuel, lubricants or other fluids to a vehicle.
-If the AA considers that a locksmith, bodyglass, tyre or other specialist is needed, it will endeavour to arrange this on your behalf, but will not pay for their services.
-Any additional charges resulting from your failure to carry a legal and serviceable spare wheel(s) or tyre(s). The AA will endeavour to arrange assistance from a third party on your behalf, but will not pay for the cost of their call-out or any repair.
-Where you have been refused service as a result of your vehicle being deemed dangerous or unroadworthy, the AA will seek to arrange but will not pay to have it removed to a repairer.
-Having your vehicle stored or guarded in your absence.
-The initial recovery of a breakdown or accident-damaged vehicle when it has left the highway, is in a ditch, sunk in soft ground, sand or shingle, or when it is stuck in snow or flood water or by the removal of its wheels. We will endeavour to arrange, but will not pay for, any specialised lifting or towing assistance needed to recover the vehicle. Once the vehicle is back on the highway, normal AA service will be provided under your membership entitlement.
-Your vehicle when it is on private property, for example garage premises. The AA will be entitled to refuse service unless you can establish to its satisfaction that you have the permission of the relevant owner or occupier.
-Any personal transportation costs except such as may be covered by Rescue Plus.
-The recovery of a vehicle immobilised by means of a wheel clamp or similar device.
-Requests for assistance for vehicles in the UK unless that vehicle was taken to the UK by the member requesting service. You may be requested to provide evidence that your vehicle was taken to the UK by you e.g. ferry tickets.

11. Failure to enforce or non-reliance upon any of these terms and conditions by the AA on a particular occasion or occasions will not prevent the AA from subsequently relying on or enforcing them.

The AA will not give a refund (in whole or in part) of any payment made in the event that, during the period of cover, any cancellation or alteration of cover is requested.

The AA reserves the right to make changes to these Terms and Conditions, on the giving of reasonable notice.

While the AA seeks to meet the service needs of members at all times, its resources are not infinite and this may not always be possible. The AA shall not be liable for service failures where the AA is faced with circumstances outside its reasonable control, such as Acts of God, outbreak of hostilities, riot, civil war, acts of terrorism, acts of government authority, fire, subsidence, explosion, flood, snow, fog or other bad weather conditions, vehicle, equipment or systems failures, failure of telecommunications lines or systems, default of suppliers or subcontractors, theft, malicious damage, strike, lockout or industrial action of any kind.

The AA shall not, in any event, and to the extent permitted by law, have any responsibility for any increased costs or expenses, loss of profit, business, contracts, revenue, anticipated savings or any special, direct or indirect or consequential or economic losses incurred as a result of or in connection with the provision or non-provision of any service howsoever arising whether in contract or tort..

Roadside Rescue

12.1 Roadside Rescue is available to you if you are stranded on the highway, at least 500 metres (550 yards) from your home, following breakdown or accident. It is available 24 hours after the subscription has been paid.

12.2 If a patrol or appointed agent cannot fix your vehicle within a reasonable time, it will be taken to the AA’s choice of the nearest AA approved garage, franchised dealer or other appropriate local repairer, or alternatively to a destination of your choice provided it is no further. It is then your responsibility to instruct the repairer to make any repairs required. Any contract for repair will be between you and the repairer and it is your responsibility to pay them. In no circumstances shall The AA be deemed to be acting as agent or otherwise on behalf of either the member or the Repairer.

12.3 Roadside Rescue does not cover any additional transport or other costs that you might incur, whether as a result of your vehicle being towed or otherwise.

Home Start

13. This optional extra to Roadside Rescue is available if you have paid the additional Home Start subscription in advance of the breakdown. Home Start becomes available 24 hours after the Home Start subscription has been paid.

14. It provides assistance at or very near your home address.

15. If you also subscribe to Rescue Plus, you are not be entitled to use its benefits when the incident is at or very near your home address. When a repair cannot be made at the home address, the AA will arrange for the removal of the vehicle to the nearest AA appointed garage or another destination of your choice at no greater distance, at the AA’s expense.

16. Service is provided only if the vehicle was in a roadworthy condition prior to the incident.

17. 1AA patrols do not carry out major servicing repairs or re-assembly. In such cases, they will arrange removal to a garage in accordance with paragraph 16 above.

Rescue Plus

18. Rescue Plus is an optional addition to Roadside Rescue, available when you have paid the additional Rescue Plus subscription at least 48 hours before the start of your journey. No claims for Rescue Plus benefits will be accepted when the breakdown / accident / act of vandalism, the subject matter of the claim shall have occurred prior to the member paying the Rescue Plus subscription. Rescue Plus is not available at your home address if you also have Home Start cover (see section 15).

19. Size and weight restrictions for Rescue Plus are as follows:

-Vehicles including vans, caravans and trailers up to 3,500kg (3,5 tonnes) gross vehicle weight (GVW)
-Overall width up to 2.3 metres (7ft 6in)
-Overall length (motorised vehicles) up to 5.5 metres (18feet)
-Overall length (non-motorised caravans and trailers) up to 7.6 metres.

All of the above are subject to assessment of the vehicle at the roadside.