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AA Membership : Terms and Conditions
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| AA Membership Terms & Conditions |
The terms and conditions of AA Membership set out below are correct at the time of going to print and do not affect your statutory rights. The terms and conditions may change during the life of the current AA Handbook and/or the period of your AA Membership cover. Please ensure to read all the terms and conditions carefully. |
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20. Rescue Plus is available to you when the AA cannot arrange a local repair within a reasonable time after a roadside breakdown, accident or act of vandalism and entitles you to (the following are subject to availability):
- A replacement hired car for up to 48 hours
Or
- Overnight accommodation including breakfast for driver and passengers up to a maximum of five people
Or
- A refund of reasonable public transport costs incurred up to a maximum of €200 per vehicle
Plus
The unaccompanied recovery of your vehicle to your destination in Ireland. The options above are mutually exclusive and will not generally be provided when your vehicle can be repaired locally on the same day. You must choose which service is required at the time of the Rescue Plus service being actioned.
Replacement Car
21. This replacement car is provided to enable you complete your journey and therefore you can only avail of this option on the day of the breakdown and not at a later date. The AA will arrange for, or provide transport to, a replacement car. The choice of supplier of the replacement car is at the discretion of the AA.
Members will be entitled to a car of similar model to their own up to that of the approved suppliers’ Group C (i.e. 1600cc) subject to availability. When available, you can choose a car in a higher category subject to the payment of the appropriate additional fee to the supplier. The AA will pay direct to the approved supplier for the use of the car, unlimited mileage, and VAT and insurance for a period of 48 hours. You are responsible for the payment to the supplier for any car hire charges or other ancillary expenses for a period in excess of 48 hours. You are also responsible for the payment of all petrol used during the replacement period and a deposit will be required at the time of the commencement of the hire period. It is your responsibility to return the car to a suitable hire company depot within the Republic of Ireland. The AA cannot guarantee the provision of any non-standard equipment on cars, e.g. tow bar, automatic transmission etc. A hire car cannot be provided where the requirements of the car hire company cannot be met by you. The availability of a driving licence and the age of the driver can restrict the AA’s ability to procure a hire car. Similarly, if your need for a hire car is as a result of an accident it may not be possible to obtain a hire car. If for any reason a hire car is not available the option of overnight accommodation or public transport costs will be offered.
Overnight Accommodation
22. The AA will arrange and provide transport to a local hotel or guesthouse. The choice of accommodation is at the discretion of the AA. The AA will pay direct to the hotel / guesthouse, for one night's accommodation and breakfast for the driver and passengers in the car, up to a maximum of five people. You are responsible for paying for all meals consumed (other than breakfast), drinks and other incidental expenses (e.g. telephone calls, newspapers) incurred. Payment for these must be made direct to the hotel or guesthouse before leaving. You are responsible for the costs of all onward travel.
Public Transport Costs
23. The AA will refund to you the cost of all reasonable public transport costs incurred in order to complete your journey, up to a maximum of €200 on a pay and claim basis. It is your responsibility to retain proof of purchase, e.g. duplicate rail tickets as provided by Iarnród Éireann. A claim for refund should be made within a period of 28 days. The claim should be submitted in writing to AA Rescue Plus Accounts, 56 Drury Street, Freepost, Dublin 2.
Unaccompanied Recovery of your Vehicle
24. The AA will arrange the recovery of your vehicle to your destination within Ireland. However, such service will not normally be provided immediately, although every effort will be made to recover your vehicle as soon as possible.
25. The following vehicles are eligible for Rescue Plus: cars, motor cycles, trailers, goods vehicles, private motorised caravans and ambulances not exceeding the limits in paragraph 19.
26. The AA will not recover vehicles (including caravans / trailers) which exceed all or any of the dimensions given in paragraph 19.
27. Rescue Plus is not available to motor dealers, delivery companies etc., to transport immobilised vehicles as part of a commercial activity, or to transport vehicles used for racing, rallying or other motor sport activity.
28. The AA will NOT provide Rescue Plus when:
-The AA is able to arrange a repair by a patrol or garage on the same day as the breakdown occurred.
-Prompt repair is prevented by failure to carry a serviceable spare wheel when the vehicle is at or near your home address (home address is defined as the normal place of residence or the place where the vehicle is normally parked. For Company Members and hire cars, the home address is defined as that of the driver.)
29. The AA will help in arranging but will NOT pay for:
-• The recovery of any vehicle which would be dangerous or illegal for AA staff or agents to load and / or transport.
-Ferry costs.
NOTE: Service will not be provided in the UK if the member is travelling to the UK to repatriate a vehicle.
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